Terms & Conditions

Alacrity Lifestyles, LLC, is a limited liability company doing business as Alacrity Travel & Lifestyle. Alacrity Travel & Lifestyle includes its parent company, subsidiaries, brands, DBA, “doing business as”, affiliates, officers, consultants, employees, independent advisors, representatives, independent contractors, and insurers, collectively referred to as “Alacrity Travel & Lifestyle,” “Alacrity,” “us,” “we,” or “our.” Alacrity Travel & Lifestyle’s company headquarters is 900 E Pitkin Street, #101, Fort Collins, Colorado 80524. Phone: +1 970-224-9392

You are referred to as “Client,” “the client,” or “you.”

Alacrity Travel & Lifestyle and Client are sometimes collectively referred to as the “Parties.”

Before accepting any service, you must understand, agree, and sign an agreement of service with the following terms and conditions. These terms and conditions will apply to all requests you make and others you list for assistance. If you add a person to your request, you agree they are automatically included in the terms and conditions.

 SERVICES

Alacrity Travel & Lifestyle offers various services, including travel design and reservations, planning celebrations for life’s special moments, and lifestyle concierge services.

Alacrity Travel & Lifestyle provides services and acts upon clients’ instructions received verbally, via email, or electronic communication.

Travel Designs and Arrangements

Alacrity Travel & Lifestyle makes travel arrangements on the Client’s behalf. As such, Alacrity Travel & Lifestyle acts solely as an agent for the airlines, hotels, transportation, and tour companies, including but not limited to bus, rail, and other ground or air operators, cruise lines, car rental agencies, tour operators providing any accommodations, transportation, excursions, or other services and service providers including insurance protection, visa, and passport services.

Lifestyle Management Services

Alacrity Travel & Lifestyle provides lifestyle concierge services, including arranging entertainment, education, wellness, and customized experiences for the Client. As such, Alacrity Travel & Lifestyle utilizes ticket brokers, restaurants, and specialty stores and contracts with or makes referrals to outside service professionals such as college consultants, massage therapists, language teachers, interior designers, organizers, bookkeepers, CPAs, handypeople, plumbers, electricians, movers, etc…

Planning Celebrations for Life’s Special Moments

Alacrity Travel & Lifestyle provides celebration event management, planning, and coordination services. As such, Alacrity Travel & Lifestyle acts solely as an agent for the venues, catering, florists, musicians, photographers, and videographers, including accommodations and other services and service providers.

Limits on Services Provided

Alacrity Travel & Lifestyle will not perform any illegal and questionable service, is unethical, poses an unnecessary danger to any person, animal, or property, or is not covered by our insurance. Alacrity Travel & Lifestyle further reserves the right to decline any request at its sole discretion.

We always try to provide all services promptly; however, we have several requests at once and must postpone or decline service requests.

EMERGENCY 24/7 SUPPORT

Alacrity Travel & Lifestyle provides Emergency Support for our clients within 24 hours before and during travel, event, or a service arrangement.

For questions and concerns regarding your arrangements:

Before traveling, please Call or WhatsApp +1 970-224-9392

While traveling, please FIRST refer to your travel documents for local emergency help or

Phone (Landline) | Call: +1 970-224-9392 Long-distance charges may apply.

WhatsApp | Call or Text:  +1 970-224-9392

If you are experiencing a medical, fire, or police emergency, please call the emergency number for the country you are in.
Note: Not all countries use 911 (United States)
List of Emergency Numbers by Country

COMPENSATION & FEES

The client agrees to pay Alacrity Travel & Lifestyle non-refundable professional fees, as determined for individuals, packages, or membership services.

Alacrity Travel & Lifestyle fees depend on the request’s scope and will be determined after a complimentary consultation.

Fees paid to Alacrity Travel & Lifestyle by the Client are exclusively to rely on Alacrity Travel & Lifestyle’s experience and expertise to help them develop plans and fulfill requests subject to the Client’s approval.

Alacrity Travel & Lifestyle will consult with the Client before authorizing any services and reservations.

The client will be directly billed for specific service or product expenses. All Alacrity Travel & Lifestyle payments will be made in cash, by check, ACH, or by credit card.

Alacrity Travel & Lifestyle’s fee amounts shall not be disclosed to anyone, as they are confidential and set for each client’s specific requests.

Additional Fees

Additional fees may also be associated with reservations, ticketing, special services, amenities, concierge services, document preparation and delivery, administrative charges, changes, cancellations, and reissues.

These will be explained before booking or making any changes, cancellations, and reissues.

Alacrity Travel & Lifestyle’s professional fees do not include costs, charges, or incidental fees for additional services, products, or other costs. These costs will be pre-paid/guaranteed or required to be paid directly to the vendors or service/product suppliers before services.

Alacrity Travel & Lifestyle will consult with the Client before authorizing services, reservations, and purchases.

Alacrity Travel & Lifestyle shall not secure services and products until the Client makes a payment or guarantees payment with a credit card.

In some circumstances, Alacrity Travel & Lifestyle may pay the vendor/supplier directly and bill the Client for these reimbursements plus a handling fee.

PAYMENT TERMS

Accounts 30 days past due will incur finance charges of 1.75% per month from the invoice’s date.

Non-Sufficient Funds

Non-sufficient funds or returns will be charged a $45 processing fee for the first return and a $100 processing fee for subsequent returns to cover the costs associated with collecting funds.

Foreign Funds

Alacrity Travel & Lifestyle is a company based in the United States. Funds received in foreign currencies are subject to an exchange fee in addition to any bank fees that may occur.

CANCELLATIONS & CHANGES

Changes or cancellations after confirming a booking for a reservation, event, or service may incur an additional change fee or charge. The client agrees to pay Alacrity Travel & Lifestyle’s change and/or cancellation fees.

PROVIDER OF SERVICES

Alacrity Travel & Lifestyle does provide some of the services but is not the source or supplier of all requested services and acts solely as an agent for the actual suppliers.

The Client will be advised that the suppliers whose names appear in the information supplied to the Client are responsible for providing the services the Client has purchased.

The client consents to and requests the use of those suppliers and agrees not to hold Alacrity Travel & Lifestyle responsible should any of these suppliers: 1) fail to provide the services that have been purchased; 2) fail to comply with any applicable law; or 3) engage in any negligent act or omission that causes any injury, damage, delay or inconvenience.

The client will receive a summary of charges for services/products and agrees that Alacrity Travel & Lifestyle’s obligation is limited to remitting such charges to the Vendors/Suppliers identified in the itinerary, service request, or to a third party that shall make such remittance. Upon remittance of fees to the Vendors/Suppliers per the itinerary, proposal, work order, and persons listed, the Client agrees that Alacrity Travel & Lifestyle has met all its obligations under an Agreement. As a precondition to this obligation, the Client agrees to pay Alacrity Travel & Lifestyle before the stated deadline dates for payment.

Service Provider Fees – Cancellations/Changes

The client acknowledges and accepts all supplier fees and cancellation penalties; all or part of a trip, service, and product may be non-refundable. These charges can be up to 100% of the cost, regardless of whether travel or service has commenced.

Where we incur any liability for a cancellation fee or charge for any booking that you cancel, you agree to indemnify us for the amount of that fee or charge.

The client understands that discounted fares typically involve restrictions and that changing any aspect of the travel arrangements may result in additional money payment.

Supplier’s Financial Status

The client has been advised to use a credit card as this may offer the opportunity to dispute the charge should a vendor cease operating.

The client has been advised that some airlines and suppliers operate under Chapter 11 bankruptcy protection.

SUPPLEMENTAL PRICE INCREASES

The client understands that the airline tickets, air tours, or other products the Client is purchasing are subject to supplemental price increases that may be imposed after the date of purchase. Post-purchase price increases may be applied due to additional costs imposed by a supplier or the government.

The client acknowledges that the supplier or Alacrity Travel & Lifestyle may charge additional sums to offset increased fees, fuel surcharges, taxes, fluctuations in foreign exchange markets, or any combination thereof.

The client hereby consents to any post-purchase price increases and authorizes Alacrity Travel & Lifestyle to charge the Client’s credit card for such additional amounts.

CREDIT CARD

The Client agrees to supply Alacrity Travel & Lifestyle with their credit card information and understands that it will be kept on file.

The client’s credit card will be provided to suppliers, processed, and charged for services and products requested and approved, including down payments and final payments, on the date due unless Alacrity Travel & Lifestyle is contacted in writing with another form of payment.

The client understands it is responsible for contacting Alacrity Travel & Lifestyle with alternative payment information if their credit card is no longer in use, compromised, or expired.

Alacrity Travel & Lifestyle will not be held responsible for missed final payments due to unusable credit card information.

Charges may be reflected as Alacrity Travel & Lifestyle, Alacrity Lifestyles, LLC, The Travel Society, LLC, or the services supplier.

Please note: Some reservations are placed on hold with a credit card. If the credit card becomes unavailable for use, the service supplier may cancel the reservations.

The client hereby authorizes Alacrity Travel & Lifestyle to charge the credit card account any expenses arising from arrangements made by Alacrity Travel & Lifestyle for me (us) and any person designated by me (us), including, but not limited to services and products that may include, but not limited to, planning fees, airline tickets, train tickets, cruises, hotel reservations, car rentals, transfers and other private transportation, tours, or other land arrangements, entertainment, excursions, shipping, shopping, deliveries, household management, pet care & services, catering, venues, and other requests.

The client hereby authorizes Alacrity Travel & Lifestyle to provide suppliers with the credit card account information to process and charge for services and products requested and approved, including full payments, non-refundable payments, down payments, and final-payments on the due date. Alacrity Travel & Lifestyle will not be held responsible for missed final payments due to unusable credit card information.

The client understands and agrees that their electronic or fax signature is legally binding.

CHARGEBACKS

Alacrity Travel & Lifestyle professional fees are non-refundable.

You agree that you will not charge back any fees other than in the case of fraud.

For any reason, any service provider cannot provide the services you have contracted; your remedy lies against the provider and not against Alacrity Travel & Lifestyle. If payment has been made to Alacrity Travel & Lifestyle by credit card, you agree that you will not seek to chargeback your amount to Alacrity Travel & Lifestyle. If Alacrity Travel & Lifestyle incurs any costs caused by you for any reason, including but not limited to attorneys’ fees, to recover any payments charged back by your credit card company, you agree to be liable for these costs. If the credit card is declined, you will guarantee that you will settle any amounts due to Alacrity Travel & Lifestyle via money order or cash immediately.

CLIENT ADDITIONAL RESPONSIBILITIES

The client will effectively communicate their needs with Alacrity Travel & Lifestyle.

The client agrees to provide Alacrity Travel & Lifestyle’s employees and contractors with access to all information, properties, facilities, and equipment deemed necessary or advisable by Alacrity Travel & Lifestyle to provide services.

The client agrees that it is solely responsible for providing accurate information for the Services. This includes but is not limited to names, passport numbers, dates of travel or events, departure and arrival location, security alarm codes, personal and pet medical conditions, special instructions, and any other information requested to provide the best possible service by Alacrity Travel & Lifestyle. Any inaccurate information the Client provides, or a failure to provide information and the consequences of doing so are the Client’s sole responsibility and not Alacrity Travel & Lifestyle’s obligation or liability.

If Client fails to provide accurate information regarding any document, contract, or confirmations or needs to make changes to the Service after approval of same, Client agrees it will be charged additional Fee(s) for those correction changes. Suppliers may also have an additional change fee of their own.

If Alacrity Travel & Lifestyle employees or providers cannot gain access to the client’s information, property, or place of business as required for service, the client will be charged the full cost of Alacrity Travel & Lifestyle service plus any incurred by the supplier.

Further, the Client agrees that any changes required and result in additional fees, penalties, or cancellation of any part or all of the Service by any Suppliers are the Client’s sole responsibility. Client releases Alacrity Travel & Lifestyle from any such liability.

Document Review

The client agrees to review all documents for accuracy upon receipt and understands they should contact Alacrity Travel & Lifestyle if they have any questions. Upon accepting any itinerary, service, or product, the Client agrees that Alacrity Travel & Lifestyle has no liability for errors not reported to Alacrity Travel & Lifestyle in writing within 24 hours after it is sent to them. The client understands that some items and services are non-refundable immediately upon purchase.

TRAVEL INFORMATION

Travel Notices

The client understands that discounted fares typically involve restrictions and that changing any aspect of their travel arrangements may result in additional money payment.

Transportation Security Administration (TSA)

The client understands that the Transportation Security Administration (TSA) requires travelers to carry a government-issued identification card to board a flight. The client understands that the name, date of birth, and gender on the identification card must match the same data listed on a traveler’s airline ticket and in their booking records. The client acknowledges that their failure to comply with these requirements strictly may hinder boarding or cause an undue delay at an airport security checkpoint, causing them to miss their flight.  The client further acknowledges that beginning on October 1, 2021, the Client must present a driver’s license or another form of identification that complies with the Federal Real ID Act (see www.dhs.gov/real-id for more information).

International Travel – Passport/Visa

The client understands that if traveling internationally, they must have a valid passport and may need to obtain one or more visas depending on their destination and nationality.

• Note to Client: Passport and visa information may be obtained by contacting the Travel Advisory Section of the U.S. State Department at 202.647.5225 or visiting the State Department’s Website: https://travel.state.gov/content/travel.html.  Non-U.S. passport holders should contact the embassies of their destination and transit countries to obtain entrance requirements. To obtain medical information, contact the Centers for Disease Control at 404.332.4559 or visit the CDC’s Web site at gov.
• A visa and/or passport service may also be used to obtain visas and/or passports. Alacrity Travel & Lifestyle would happily refer you to a service provider.

Travel Warnings

The client understands and acknowledges that travel to many parts of the world may involve the risk of various hazards to their health and/or safety, including but not limited to disease, crime, terrorism, and warfare.

Because each traveler’s risk tolerance is different, Alacrity Travel & Lifestyle cannot advise Clients on whether to travel to any particular place at any particular time. Rather, to assist in making an informed decision, the Client should refer to objective third-party sources of travel information, such as that maintained by the U.S. Department of State https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html.

The client is responsible for making themselves aware of the travel warnings, travel restrictions, and rules and understands the risks, accepting of these, and holds Alacrity Travel & Lifestyle harmless for any known or unknown travel restrictions, death, illness, cancellations by suppliers, hotels, airlines, cruise lines, tour agencies or any other travel provider, financial loss, quarantining rules or measures put in place at airports or destinations you are traveling to and through.

The client further agrees to hold Alacrity Travel & Lifestyle harmless for any financial penalties or fees imposed by the suppliers, hotels, airlines, cruise lines, tour agencies, or any other travel provider due to cancellations or postponements due to COVID-19 and agrees not to institute a credit card dispute or “charge back” to Alacrity Travel & Lifestyle or any suppliers for services for said penalties or fees.

The client is responsible for making themselves aware that additional screening procedures and restrictions may occur at airports and in public areas. The client has been advised that these restrictions may include mandatory face coverings and/or temperature checks in airports, hotels, cruise ships, trains, or other means of transport.

The client is responsible for being aware that immigration, testing, quarantine, or other procedures and restrictions may be put in place before or during their travels that may impede their ability to enter or exit their destination as planned.

The client is aware that it is their personal decision to travel and, in doing so, takes full responsibility for their actions.

Travel Insurance

Alacrity Travel & Lifestyle strongly encourages the purchase of travel insurance. The client understands they may purchase travel insurance to cover certain risks inherent in travel, such as supplier bankruptcy and the inability to travel due to a medical or personal emergency.  The client can request travel insurance quotes, are allowed to purchase insurance, and have the opportunity to read and understand the Terms and Conditions of the protection plans.

Regarding travel insurance:

• Many countries and travel companies require mandatory travel insurance. For example, the insurance must cover personal injury and emergency medical expenses.
• Travel insurance protects you from unforeseen events as most health insurance policies will not cover you in a foreign country. If you don’t think travel insurance suits you, please look at your passport. The U.S. State Department recommends reviewing your health insurance before leaving the country because most policies (including Medicare) won’t cover you abroad. This means you will be responsible if you get sick or injured during your trip.
• The client is aware that pre-existing conditions are ONLY waived if payment for the policy is received within a certain number of days of the initial deposit. This time frame is specific to the plan being purchased.

Alacrity Travel & Lifestyle will NOT be responsible if you do not purchase insurance and/or miss the deadline to purchase insurance with the pre-existing conditions waiver.

Privacy Policy

Alacrity Travel & Lifestyle Privacy Policy

Warranties and Disclaimers

Alacrity Travel & Lifestyle makes no representations or warranties hereunder except that it has the competency and skill necessary to perform the services and shall utilize professional skill, diligence, and care to ensure that all services are scheduled and completed to the satisfaction of the Client and that all services provided under an Agreement shall be performed with due diligence and in a good and professional manner, per recognized industry standards. Alacrity Travel & Lifestyle makes no representation or warranties, express, implied, or otherwise, concerning the results of the services provided hereunder. Alacrity Travel & Lifestyle specifically disclaims any responsibility for, and Client specifically waives any claims related to losses that may be suffered by Client because of services provided or Alacrity Travel & Lifestyle’s personnel in providing such services (except those directly caused by the gross negligence or willful misconduct of Alacrity Travel & Lifestyle).

Alacrity Travel & Lifestyle services include independent suppliers and subcontracted services. Before referring or subcontracting the services to such businesses and professionals, Alacrity Travel & Lifestyle conducts relevant diligence and background checks. No subcontract shall relieve Alacrity Travel & Lifestyle of its obligations under an Agreement. Each of Alacrity Travel & Lifestyle’s employees and all its agents and subcontractors shall be insured, bonded, and carry workers’ compensation, if necessary, for their trade for the services’ performance. Alacrity Travel & Lifestyle may receive commissions or other benefits from subcontractors, providers, and suppliers. The client understands and agrees they are independent providers and do not act on behalf of Alacrity Travel & Lifestyle. They are not servants, agents, or Alacrity Travel & Lifestyle employees and are not in a joint venture or an affiliate of Alacrity Travel & Lifestyle. The client acknowledges and agrees that Alacrity Travel & Lifestyle does not own, operate, or in any manner exercise any control or influence over third-party suppliers or vendors and, therefore, Alacrity Travel & Lifestyle shall not be responsible for the acts or omission of such suppliers or vendors.

Client agrees that Alacrity Travel & Lifestyle is not responsible for, nor will Client attempt to hold it liable for, any injury, damage, or loss Client may suffer because of any conditions, actions, omissions, or data breach beyond its reasonable control.

Alacrity Travel & Lifestyle shall, in carrying out the services, comply with all applicable laws, statutes, regulations, rules, codes, and standards applicable to the services, including without limitation all personal information and privacy laws and regulations. Alacrity Travel & Lifestyle acknowledges that certain confidential information of Client and its respective family members, employees, and travelers have been or will be made available in connection with an Agreement to provide requested services. Alacrity Travel & Lifestyle hereby agrees that it will not, either during an Agreement or at any time thereafter, disclose any confidential information, in whole or in part, to any person or entity, for any reason or purpose whatsoever, unless authorized verbally or in writing to do so by Client or its respective family members, employees, and/or travelers. Alacrity Travel & Lifestyle further agrees that it shall not use any confidential information for Alacrity Travel & Lifestyle’s own purposes or the benefit of any other person or entity, except Client, whether such use consists of duplication, removal, oral use or disclosure, the transfer of any confidential information in any manner, or any other unauthorized use unless Client has given its consent to such use. This does not apply to publicly available information or that the recipient already properly knew, developed, or received independently. All confidential documents shall be returned or destroyed at the Client’s option or that of its respective family members, employees, and/or travelers as applicable.

Fees paid by Clients for planning and booking do not oblige Alacrity Travel & Lifestyle to guarantee the quality or timing of the services or events, including delays or cancellation of such services or events in whole or in part.

Alacrity Travel & Lifestyle advises the Client to use a credit card as this may allow them to dispute a charge should a vendor or supplier cease operating.  Alacrity Travel & Lifestyle advises that some airlines operate under Chapter 11 bankruptcy protection.

Indemnity by Client

Client agrees to release, indemnify, defend and hold harmless Alacrity Travel & Lifestyle and its parent company, officers, agents, shareholders, employees and directors from and against any and all losses, penalties, fines, costs, expenses (including reasonable attorneys’ and consultants’ fees), claims, damages, liabilities, and judgments arising (directly or indirectly) out of or resulting from: (i) the services to be provided by Alacrity Travel & Lifestyle under an Agreement, including, without limitation, the acts or omissions (negligent or otherwise) of the officers, agents or employees of Alacrity Travel & Lifestyle, which have not directly resulted from their gross negligence or willful misconduct, (ii) the acts or omissions (negligent or otherwise) of Client, its employees or its agents or (iii) Clients’ breach of any representation, warranty, covenant or agreement contained in an Agreement or any contract, arrangement or agreement made on behalf of Client by Alacrity Travel & Lifestyle. This provision shall survive the expiration or termination of an Agreement. In the unlikely event that the Client has a dispute with Alacrity Travel & Lifestyle, the Client hereby agrees that the dispute shall be settled by arbitration through an arbitrator in Larimer County, Colorado.

Limitation of Liability

Neither Alacrity Travel & Lifestyle nor any personnel provided by Alacrity Travel & Lifestyle shall be liable for any incidental, special, or consequential damages resulting from or related to an Agreement or the services provided hereunder. The client hereby acknowledges and agrees that its recourse against Alacrity Travel & Lifestyle for a breach of the agreement shall consist solely of the right to demand a refund of any amounts paid by the Client to Alacrity Travel & Lifestyle. The total liability of Alacrity Travel & Lifestyle (and all employees, agents, or personnel provided by Alacrity Travel & Lifestyle) to Client resulting from or relating to an Agreement or the services provided hereunder shall in no event exceed in the aggregate the amount paid by Client to Alacrity Travel & Lifestyle under an Agreement. The parties acknowledge that there are no third-party beneficiaries to an Agreement.

Termination

Notwithstanding anything herein contained to the contrary, the parties shall have the right to terminate an agreement at any time as follows: (a) Alacrity Travel & Lifestyle shall have the right to terminate an agreement if Client fails to pay any amount due hereunder within fifteen (15) days after such amount becomes due; (b) either party shall have the right to terminate an agreement if the other party is in default hereunder, and the defaulting party fails to cure the default within thirty (30) days after written notice is given by the non-defaulting party; and (c) Alacrity Travel & Lifestyle shall have the right to terminate an agreement with respect to Client or an authorized recipient of Services if the Alacrity Travel & Lifestyle determines, in its reasonable discretion, that Client or such recipient is abusing or overusing the Services, and Client shall be entitled to a refund of the unused portion of the fees paid hereunder with respect to such recipient of the Services; (d) Client disagrees with any changes to the Alacrity Travel & Lifestyle’s Notices and Privacy Policy, Client will be refunded any unused portion of pre-paid hours. (e) Either party determines that services are no longer needed, or all fees are paid in full and date services have been fulfilled. (f) The client disagrees with purchasing additional Services. Termination of an agreement shall not affect any liability of the Parties accruing before such termination.

Miscellaneous

(a) except for the payment of the fees due here-under, performance here-under shall be extended for a period of time equal to the delay caused by or resulting from acts of God, war, civil disruption, casualty, telephone or electric service interruptions or malfunctions, labor difficulties, shortages of energy, labor, materials or equipment, government regulations, delays caused by either party to the other, or causes beyond the control of such party; (b) Client may not, by operation of law or otherwise, assign an agreement, nor any rights or interests here-under, without the prior written consent of Alacrity Travel & Lifestyle; (c) an Agreement shall be governed by and construed in accordance with the laws of the state of Colorado, notwithstanding the principles of conflicts of law; (d) an Agreement, together with all exhibits and schedules attached hereto, constitutes the entire agreement between the parties hereto with respect to the subject matter hereof, and an Agreement may not be modified except by a writing executed by the parties hereto; (e) an Agreement may be executed simultaneously in two or more counterparts, each of which shall be deemed an original but all of which together shall constitute one and the same instrument, binding on all parties to an Agreement, notwithstanding that all parties may not have executed all counterparts or the same counterpart; and (f) the individual consenting to the services on behalf of Client has the full right, power and authority to consent to an Agreement and to bind Client to the terms hereof.

Relationship of the Parties

Nothing herein contained shall be deemed or construed to create a partnership or joint venture between the parties. Alacrity Travel & Lifestyle shall provide all Services hereunder as an independent contractor.